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Terms and Conditions

Terms and Conditions

Effective Date: 7/19/2025

Welcome to KitanoAI! These Terms and Conditions (“Terms”) govern your access to and use of our website at https://kitanoai.com and all associated services provided by KitanoAI (“we”, “us”, or “our”).

Please read these Terms carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Website

  • You must be at least 18 years old or have the permission of a legal guardian to use this site.

  • You agree to use this website only for lawful purposes and in a way that does not infringe the rights of or restrict anyone else's use and enjoyment of the site.

  • We reserve the right to suspend or terminate your access if you breach these Terms.

2. User Accounts

  • Some services may require registration. You agree to provide accurate, current, and complete information.

  • You are responsible for safeguarding your login credentials and for all activities that occur under your account.

  • KitanoAI is not liable for any loss or damage resulting from unauthorized access to your account.

3. Services

  • KitanoAI provides AI-powered solutions, including but not limited to chatbot support, automation tools, and integrations.

  • Features and tools may be added, removed, or updated at our discretion.

4. Payment and Subscriptions

  • Certain features may be available only through paid plans.

  • All payments are non-refundable unless otherwise stated.

  • Subscriptions will auto-renew unless cancelled before the renewal date.

5. Intellectual Property

  • All content, trademarks, logos, and intellectual property on the site are owned by KitanoAI or our licensors.

  • You may not copy, modify, distribute, or use our content without prior written consent.

6. Prohibited Activities

You agree not to:

  • Use bots, scripts, or scraping tools without permission.

  • Reverse engineer, decompile, or disassemble any part of the platform.

  • Upload harmful code or interfere with our platform.

  • Use the service for any illegal, abusive, or harmful purposes.

7. Third-Party Services

  • KitanoAI may contain links or integrations with third-party services. We are not responsible for their content or practices.

  • Use of third-party services is at your own risk and subject to their terms.

8. Disclaimer of Warranties

  • Our services are provided "as is" and "as available."

  • We make no guarantees regarding uptime, functionality, or availability.

  • We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by law:

  • KitanoAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

  • Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us (if any) in the past 6 months.

10. Termination

  • We reserve the right to terminate or suspend your access at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or the platform.

11. Changes to Terms

  • We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

  • Continued use of the platform after changes means you accept the new Terms.

12. Governing Law

These Terms are governed by the laws of Tanzania, without regard to its conflict of laws principles. Disputes shall be resolved in the courts of Moshi, Kilimanjaro Region.

13. Contact Us

For questions or concerns, please contact us at:
📧 Email: service.kitanoai.com
🌐 Website: https://kitanoai.com